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CH14: Employability Skills
https://lms.cdxlearning.ca/FAT3e_videos/FAT3e14_Bad-Customer-Service.mp4
https://lms.cdxlearning.ca/FAT3e_videos/FAT3e14_Good-Customer-Service.mp4
https://lms.cdxlearning.ca/FAT3e_videos/FAT3e14_Identify-Customer-Needs.mp4
Bad Customer Service
Good Customer Service
Identify Customer Needs